Currency in Virtual Account
The official currency unit of the VA is [VNDY].
When customers withdraw money from the platforms to the Virtual Account (VA), the fixed currency unit used to receive the money is VND. This amount will then be directly converted to VNDY units on the customer's VA account.
The current exchange rate between VND and VNDY is: 1 VNDY = 1 VND.
VA only allows the receipt of Vietnamese Dong (VND), other currencies when deposited will not be able to be converted to VND. Wealify recommends that customers only withdraw VND from platforms to avoid potential risks.
Wealify will not be responsible for resolving cases where customers mistakenly deposit other currencies.
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