# How do I reopen my Wealify account?

* If you permanently close your account before, you will not be able to reopen the account. In this case, you need to proceed with opening a new account.
* If you temporarily closed your account before, you can contact the Wealify Customer Support team to reopen it.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.wealify.com/english-version/my-wealify-account/close-reopen-account/how-do-i-reopen-my-wealify-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
