Wealify Help Center
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  • 👋Welcome to Wealify Help Center
  • 💡About Us
    • Wealify Service
    • Wealify Office
    • Contact us
  • ▶️Getting Started
    • Sign Up
      • How to create a Wealify Account?
      • Reasons for Account Registration Rejection
    • Sign In
      • How to sign in if I forgot password?
      • I don't receive verification code
      • Why do I receive a notification of temporarily locked account?
  • 🛃My Wealify Account
    • KYC Levels
    • Wealify Account's Tier
    • Updating Account Information
      • How do I update the details on my account?
      • How do I change my password?
    • Account Settings
      • How do I add a payment method?
      • Security Settings
      • Language Setting
    • Close/Reopen Account
      • How do I close my Wealify account?
      • How do I reopen my Wealify account?
  • 💳Wealify Virtual Account
    • Getting Started with Wealify Virtual Account
      • What is Wealify Virtual Account?
      • Wealify Virtual Account - Terms of Service
      • List of trading platforms approved by Wealify
      • How to create a Wealify Virtual Account?
      • Can multiple VAs be opened on the same Wealify account?
      • What should I do if Esty requires bank verification when adding VA?
    • Currencies in Wealify Virtual Account
      • Currency in Virtual Account
      • Does Wealify Virtual Account use the same currencies with Wealify wallet?
    • Wealify Virtual Account Transaction
      • How do I top-up into Wealify Virtual Account?
      • How do I withdraw VNDY from Wealify into Bank?
      • How long is the processing time for transactions on the Wealify Virtual Account?
    • Do I have to pay any fees when withdraw money from platforms into VA?
    • Transactions History & Report
      • Dashboard page on Wealify Virtual Account
      • Wealify Virtual Account list
      • Wealify Virtual Account transactions
  • ℹ️OTHERS
    • Referral Program
    • Report Bugs
    • Request New Features
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On this page
  • KYC level 1
  • KYC level 2
  • KYC level 3

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  1. My Wealify Account

KYC Levels

At Wealify, customers go through 3 levels of KYC: level 1, level 2, and level 3.

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Last updated 4 months ago

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KYC level 1

Once you have successfully registered your account, it will be automatically set to KYC level 1.

Your account needs to be updated to KYC level 2 to start experiencing Wealify's features and services.

KYC level 2

Update your Wealify account to KYC level 2 to unlock the feature of using a Virtual Account to withdraw VND from platforms (Etsy, eBay, Amazon, etc.).

Please follow the steps below:

👉 Step 1: Access your [Profile] page.

👉 Step 2: Click on [Start KYC level 2].

👉 Step 3: Select your country.

👉 Step 4: Fill in your personal information.

Select one of the three types of documents: ID card, Driving License, or Passport to upload.

The uploaded photos should include the front and back of the document, and a personal photo of yourself holding the document.

  • File in .jpg, .jpeg, .pdf format

  • Original documents legally issued by the government

  • Original full-size, unedited documents

  • Readable, well-lit, colored images

  • A selfie should ensure that both the documents and your face are visible in the frame.

  • No black-and-white images

  • No edited or expired documents

After providing the information, please wait for Wealify's Legal Department to verify your account information.

KYC level 3

Follow these steps to update your Wealify account to KYC level 3:

👉 Step 1: Access your [Profile] page.

👉 Step 2: Click on [Start KYC level 3].

👉 Step 3: Enter your personal/company address.

👉 Step 4: Select one of the document types, including Bank Statement, Internet Service Payment Bill, Credit Note, Tax Statement, or Bank Reference Letter, that displays your name and address and upload.

After providing the information, please wait for Wealify's Legal Department to verify your account information.

Please note: The uploaded photos should meet the following requirements:

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