> For the complete documentation index, see [llms.txt](https://helpcenter.wealify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.wealify.com/english-version/my-wealify-account/kyc-levels.md).

# KYC Levels

At Wealify, customers go through 3 levels of KYC: level 1, level 2, and level 3.

## <mark style="color:orange;background-color:orange;">KYC level 1</mark>

Once you have successfully registered your account, it will be automatically set to KYC level 1.

Your account needs to be updated to KYC level 2 to start experiencing Wealify's features and services.

## <mark style="color:orange;background-color:orange;">KYC level 2</mark>

{% hint style="info" %}
Update your Wealify account to KYC level 2 to unlock the feature of using a Virtual Account to withdraw VND from platforms (Etsy, eBay, Amazon, etc.).
{% endhint %}

Please follow the steps below:

**👉 Step 1:** Access your \[Profile] page.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F37UxTrfQdv17tv8pabT7%2F1.jpg.png?alt=media&amp;token=10ce3ff3-94d8-4cca-be39-973c36073605" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Click on \[Start KYC level 2].

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FbQdEfj3b5TxetbYA4IPF%2F2.png?alt=media&amp;token=757d4479-d4f9-4997-bee3-f8065effb7d1" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Select your country.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F5RotGzx7eupw9Gl4b6jr%2F3.png?alt=media&amp;token=1de39724-ce00-45da-a8c8-dbc95fd171ea" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Fill in your personal information.

Select one of the three types of documents: ID card, Driving License, or Passport to upload.&#x20;

The uploaded photos should include the front and back of the document, and a personal photo of yourself holding the document.&#x20;

:exclamation:Please note: The uploaded photos should meet the following requirements:

* File in .jpg, .jpeg, .pdf format
* Original documents legally issued by the government
* Original full-size, unedited documents
* Readable, well-lit, colored images
* A selfie should ensure that both the documents and your face are visible in the frame.
* No black-and-white images
* No edited or expired documents

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FpTR0BTdsSxMN1mXp7RPH%2F4.png?alt=media&amp;token=6f979217-0641-484a-a4a1-84b61ce754b5" alt=""><figcaption></figcaption></figure>

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F38T3WremIgizujV7MrPm%2F5.png?alt=media&amp;token=177e97e8-6fda-4e5d-91a5-b4762907e619" alt=""><figcaption></figcaption></figure>

After providing the information, please wait for Wealify's Legal Department to verify your account information.

<div><figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FxyR8kBHYHsZCScSJ9YTs%2F3.png?alt=media&amp;token=a823c61f-80cd-41d7-9857-3b741a9fb3b8" alt=""><figcaption></figcaption></figure> <figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FR8Cm6ND57NRb0vv3q7CI%2F4.png?alt=media&amp;token=730040da-3105-4793-af7b-1490df34f786" alt=""><figcaption></figcaption></figure></div>

## <mark style="color:orange;background-color:orange;">KYC level 3</mark>

Follow these steps to update your Wealify account to KYC level 3:

**👉 Step 1:** Access your \[Profile] page.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2Fu5e5xtkzxRTq87pgH2VN%2F1.jpg.png?alt=media&amp;token=62ab0fd2-34e4-4ba8-9017-e7830b671404" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Click on \[Start KYC level 3].

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F2CTZD1dhrvzqlCNdrsqF%2F5.png?alt=media&amp;token=33e49d45-9a24-4af8-8c15-6ba4195d38af" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Enter your personal/company address.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F5cCbkfQ8a0lJa8Bk6YTT%2F3.png?alt=media&amp;token=1c1f633b-dae7-4013-87a2-d68aa3455433" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Select one of the document types, including Bank Statement, Internet Service Payment Bill, Credit Note, Tax Statement, or Bank Reference Letter, that displays your name and address and upload.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F91ldtac4gOQNQgdS6obG%2F4.png?alt=media&amp;token=7fd1224c-1236-4ef7-8df6-4cb1842ad564" alt=""><figcaption></figcaption></figure>

After providing the information, please wait for Wealify's Legal Department to verify your account information.

<div><figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FZYhXMu1dkBY6RUSqdIyd%2F6.png?alt=media&amp;token=1f9876da-0de3-4cd4-86dd-722a93bd819f" alt=""><figcaption></figcaption></figure> <figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2FOO3Rw6wptKVPmZUosPA6%2F7.png?alt=media&amp;token=c687c4ea-95ed-4de9-bdaf-24ebf36e36ef" alt=""><figcaption></figcaption></figure></div>