# KYC Levels

## <mark style="color:orange;background-color:orange;">KYC level 1</mark>

Once you have successfully registered your account, it will be automatically set to KYC level 1.

Your account needs to be updated to KYC level 2 to start experiencing Wealify's features and services.

## <mark style="color:orange;background-color:orange;">KYC level 2</mark>

{% hint style="info" %}
Update your Wealify account to KYC level 2 to unlock the feature of using a Virtual Account to withdraw VND from platforms (Etsy, eBay, Amazon, etc.).
{% endhint %}

Please follow the steps below:

**👉 Step 1:** Access your \[Profile] page.

<figure><img src="/files/Em7yIUZzLJ10UGnIjxCU" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Click on \[Start KYC level 2].

<figure><img src="/files/qFEPUDEuj911dPZFzNW6" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Select your country.

<figure><img src="/files/cDv2srMePpAq1781uxBq" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Fill in your personal information.

Select one of the three types of documents: ID card, Driving License, or Passport to upload.&#x20;

The uploaded photos should include the front and back of the document, and a personal photo of yourself holding the document.&#x20;

:exclamation:Please note: The uploaded photos should meet the following requirements:

* File in .jpg, .jpeg, .pdf format
* Original documents legally issued by the government
* Original full-size, unedited documents
* Readable, well-lit, colored images
* A selfie should ensure that both the documents and your face are visible in the frame.
* No black-and-white images
* No edited or expired documents

<figure><img src="/files/93iMQFmz72NiDTOX2mms" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/olbW49yDVvNNJva5TOvW" alt=""><figcaption></figcaption></figure>

After providing the information, please wait for Wealify's Legal Department to verify your account information.

<div><figure><img src="/files/8hSPxF66XOqmR0f1VZkh" alt=""><figcaption></figcaption></figure> <figure><img src="/files/AWGX4nB0cxxUJkfI3XNd" alt=""><figcaption></figcaption></figure></div>

## <mark style="color:orange;background-color:orange;">KYC level 3</mark>

Follow these steps to update your Wealify account to KYC level 3:

**👉 Step 1:** Access your \[Profile] page.

<figure><img src="/files/LOMmTPCcbh6xpn6XMzWH" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Click on \[Start KYC level 3].

<figure><img src="/files/ynIZ9fy1rUdPpyTQnJK6" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Enter your personal/company address.

<figure><img src="/files/wMQCTJ1MSTUJHZcqbFZN" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Select one of the document types, including Bank Statement, Internet Service Payment Bill, Credit Note, Tax Statement, or Bank Reference Letter, that displays your name and address and upload.

<figure><img src="/files/LHbOH7DIRzv20qVC9wqd" alt=""><figcaption></figcaption></figure>

After providing the information, please wait for Wealify's Legal Department to verify your account information.

<div><figure><img src="/files/bNrGlZhtfiVPAZFpKUBn" alt=""><figcaption></figcaption></figure> <figure><img src="/files/ar98EKVYhhx5bceVjzk0" alt=""><figcaption></figcaption></figure></div>


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