How long is the top-up processing time?

For deposits from PingPong, Payoneer, LianLian, and Worldfirst wallets:

  • The estimated completion time for a successful deposit is between 2 and 10 minutes.

  • If the customer's account balance is not updated after 30 minutes, the customer should contact Wealify Customer Care for assistance.

  • If the customer initiates a deposit request but does not complete the process, the request will be automatically canceled after 72 hours.

For depositing from Tazapay and Mercury wallets:

  • The estimated completion time for a successful deposit is 1 to 4 business days.

  • If the customer's account balance is not updated after 4 business days, the customer should contact Wealify Customer Care for assistance.

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