Wealify Help Center
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  • 👋Welcome to Wealify Help Center
  • 💡About Us
    • Wealify Service
    • Wealify Office
    • Contact us
  • ▶️Getting Started
    • Sign Up
      • How to create a Wealify Account?
      • Reasons for Account Registration Rejection
    • Sign In
      • How to sign in if I forgot password?
      • I don't receive verification code
      • Why do I receive a notification of temporarily locked account?
  • 🛃My Wealify Account
    • KYC Levels
    • Wealify Account's Tier
    • Updating Account Information
      • How do I update the details on my account?
      • How do I change my password?
    • Account Settings
      • How do I add a payment method?
      • Security Settings
      • Language Setting
    • Close/Reopen Account
      • How do I close my Wealify account?
      • How do I reopen my Wealify account?
  • 💳Wealify Virtual Account
    • Getting Started with Wealify Virtual Account
      • What is Wealify Virtual Account?
      • Wealify Virtual Account - Terms of Service
      • List of trading platforms approved by Wealify
      • How to create a Wealify Virtual Account?
      • Can multiple VAs be opened on the same Wealify account?
      • What should I do if Esty requires bank verification when adding VA?
    • Currencies in Wealify Virtual Account
      • Currency in Virtual Account
      • Does Wealify Virtual Account use the same currencies with Wealify wallet?
    • Wealify Virtual Account Transaction
      • How do I top-up into Wealify Virtual Account?
      • How do I withdraw VNDY from Wealify into Bank?
      • How long is the processing time for transactions on the Wealify Virtual Account?
    • Do I have to pay any fees when withdraw money from platforms into VA?
    • Transactions History & Report
      • Dashboard page on Wealify Virtual Account
      • Wealify Virtual Account list
      • Wealify Virtual Account transactions
  • ℹ️OTHERS
    • Referral Program
    • Report Bugs
    • Request New Features
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  1. Wealify Wallet
  2. Wealify Wallet Transaction
  3. Top-up Transaction

How long is the top-up processing time?

For deposits from PingPong, Payoneer, LianLian, and Worldfirst wallets:

  • The estimated completion time for a successful deposit is between 2 and 10 minutes.

  • If the customer's account balance is not updated after 30 minutes, the customer should contact Wealify Customer Care for assistance.

  • If the customer initiates a deposit request but does not complete the process, the request will be automatically canceled after 72 hours.

For depositing from Tazapay and Mercury wallets:

  • The estimated completion time for a successful deposit is 1 to 4 business days.

  • If the customer's account balance is not updated after 4 business days, the customer should contact Wealify Customer Care for assistance.

Last updated 6 months ago

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