# What should I do if Esty requires bank verification when adding VA?

To add VA to Etsy, customers access their Etsy account and link VA to this platform with the following information:

\- Account holder name: According to the \[Card Holder] name on the customer's VA created with Wealify

\- Account number: According to the corresponding \[Card Number] on the customer's VA created with Wealify

{% hint style="info" %}
Customers can click \[View Detail] next to the VA they want to add to see detailed information on that VA.
{% endhint %}

Normally when you add a VA to Etsy, Etsy will send a small deposit to verify the bank. However, currently, Wealify VA only accepts transactions with a minimum amount of 2,000 VND.

Therefore, in this case, please click \[Try again] to let Etsy allow bank verification by uploading a bank statement.

<figure><img src="https://982398213-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FkNNioyAUzQtpHTvdB8Gy%2Fuploads%2F25YlH0uod5Wj8Fsg3n2R%2Fimage%20(15).png?alt=media&#x26;token=889b30df-f52a-47d7-9ec4-ca9ae32a8637" alt=""><figcaption></figcaption></figure>

Contact the Wealify Customer Support team for support if you encounter any inconvenience during the process of adding VA to Etsy.


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