# Contact us Wealify strives to provide responsive and helpful support through the most convenient communication channels for customers. Wealify offers customers multiple options to get in touch: 📱 Livechat: * Where to access: Chatbox icon in the bottom right corner of the Wealify website or Wealify app. * Support Hours: * 08.30 - 17.30 VNT: Under 3 minutes * 17.30 - 22.30 VNT: Under 30 minutes * 22.30 - 08.30 VNT: We will try to reply as soon as possible within the working hours above. 📩 Email: * Where to access: Send an email to . * Support Hours: 24/7 * Expected Response Time: Within 12 hours of receiving emails. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://helpcenter.wealify.com/english-version/about-us/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.