> For the complete documentation index, see [llms.txt](https://helpcenter.wealify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.wealify.com/english-version/about-us/contact-us.md).

# Contact us

Wealify strives to provide responsive and helpful support through the most convenient communication channels for customers. Wealify offers customers multiple options to get in touch:

📱 Livechat:

* Where to access: Chatbox icon in the bottom right corner of the Wealify website or Wealify app.
* Support Hours:&#x20;
  * &#x20;08.30 - 17.30 VNT: Under 3 minutes&#x20;
  * &#x20;17.30 - 22.30 VNT: Under 30 minutes&#x20;
  * &#x20;22.30 - 08.30 VNT: We will try to reply as soon as possible within the working hours above.

📩 Email:

* Where to access: Send an email to <support@wealify.com>.
* Support Hours: 24/7
* Expected Response Time: Within 12 hours of receiving emails.
