# How do I withdraw from Wealify Wallet?

## <mark style="color:orange;background-color:orange;">Withdraw to Bank Account</mark>

> Definition: Withdrawal to bank account is the method for customers to withdraw VNDW from Wealify account to bank account in VND or other foreign currencies.&#x20;

**👉 Step 1:** Log into your Wealify account and click \[Withdraw] in the Dashboard screen.

<figure><img src="/files/ybzTDcxgrFXtZ2Henegb" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Choose \[Bank transfer] and click \[Next].

<figure><img src="/files/PIGV6n1tL3Tc5FpnxIqH" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Select the bank account to withdraw money from your Wealify account.

In case you have not linked a bank account or want to add a new one, see the instructions [here](/english-version/my-wealify-account/account-settings/how-do-i-add-a-payment-method.md).

<figure><img src="/files/9zDoCUxm7N985IlxBJQf" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Enter the amount of VNDW you want to withdraw or the amount of VND/other currencies you want to receive in your bank account. Then click \[Withdraw].

<figure><img src="/files/kYBJafyWHfoqJwiq9dRj" alt=""><figcaption></figcaption></figure>

On this screen, you can check your VNDW balance in Wealify Wallet.

{% hint style="warning" %}
Note: The gray text below allows customers to monitor their remaining monthly limit.
{% endhint %}

<figure><img src="/files/ipF55iRpSXfX6fAAEvbL" alt=""><figcaption></figcaption></figure>

The amount of VNDW withdrawn or the amount of VND received will be converted based on the default exchange rate of 1 VNDW = 1 VND and deducted by Wealify's withdrawal fee.

<figure><img src="/files/PoXDZnTcdGP1tKKpDooo" alt=""><figcaption></figcaption></figure>

**👉 Step 5:** Check your account balance and track the status of your request on the \[Transaction History] page.

* Your request will be processed, and the status will be updated to \[Success] after 5-30 minutes with withdrawal of VND and 1-3 days with other foreign currencies.
* If your request is \[Failed], please double-check the withdrawal information or contact the Wealify Customer Support team for assistance.

## <mark style="color:orange;background-color:orange;">Withdraw to E-wallet Account</mark>

> Definition: Withdrawing money to e-Wallet is the method for customers to withdraw VNDW from Wealify account to e-wallet account.

**👉 Step 1:** Log into your Wealify account and click \[Withdraw] in the Dashboard screen.

<figure><img src="/files/CLipHyFzvpBPZOpVyRaW" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Choose the \[E-Wallet transfer] method then click \[Next].

<figure><img src="/files/GksV6sGi8ldcNPdoWDdd" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Fill in the E-allet information to receive money.

<figure><img src="/files/cdo59jvJcrtWspfSzBZ6" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Enter the amount of VNDW you want to withdraw from your Wealify account or the amount you want to receive in your E-Wallet and click \[Withdraw].

<figure><img src="/files/5be0yx3GKJtkkBo46Hd8" alt=""><figcaption></figcaption></figure>

**👉 Step 5:** Check your account balance and track the status of your request on the \[Transaction History] page after 5-30 minutes.

* Your request will be processed, and the status will be updated to \[Success] after 5-30 minutes.
* If your request is \[Failed], please double-check the withdrawal information or contact our Customer Support team for assistance.

## <mark style="color:orange;background-color:orange;">Instant Withdrawal</mark>

> Definition: Instant withdrawal is a method that helps customers automatically create a withdrawal transaction right after a successful top-up, helping to save customers' time.

**👉 Step 1:** Log into your Wealify account and click \[Top-up] in the Dashboard screen.

<figure><img src="/files/FVaoWwXqIsj14SOv5qAc" alt=""><figcaption></figcaption></figure>

**👉 Step 2:** Click \[Next].

<figure><img src="/files/LgmKY1jznXIVFKOXsgYb" alt=""><figcaption></figcaption></figure>

**👉 Step 3:** Enable the Instant withdraw method.

<figure><img src="/files/ikvFW18WinwwQohLljJ4" alt=""><figcaption></figcaption></figure>

**👉 Step 4:** Select e-wallet, currency and fill in the amount you want to top-up in the \[You Top-up] section.

<figure><img src="/files/pXVZRw51u7s2WaUJl1K5" alt=""><figcaption></figcaption></figure>

**👉 Step 5:** Select bank account/e-wallet to receive money and click \[Top-up].

<figure><img src="/files/8LRY6mkhAB24qFvD2tw3" alt=""><figcaption></figcaption></figure>

In case you want to add a new bank account/e-wallet, see the instructions [here](/english-version/my-wealify-account/account-settings/how-do-i-add-a-payment-method.md).

**👉 Step 6:** Access your wallet and make a transfer with the information displayed on the screen.

{% hint style="info" %}
Note: Please make sure to transfer the correct amount and follow the syntax displayed on the screen so that the system can quickly process the top-up request.
{% endhint %}

After the transfer is successful, go back to Wealify and enter the \[Transaction ID] you just made.

Then, click \[Confirm Top-up] to complete the top-up process.

<figure><img src="/files/hpR3XpZN6Ns9wteUCkgR" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Note: The top-up order will only start processing once the customer has entered the Trans ID and pressed \[Confirm Top-up].
{% endhint %}

**👉 Step 7:** Check your account balance and the status of the top-up order on the \[Transaction History] or \[Dashboard] page.

The transaction history will display 2 separate \[Top-Up] and \[Withdraw] orders as shown below.

<figure><img src="/files/rKSmDd7bw481zdV6cbGR" alt=""><figcaption></figcaption></figure>

After funds are successfully deposited into Wealify Wallet and the Top-up order changes to \[Success] status, the Withdraw order will automatically change from \[Waiting] status to \[Process] or \[Pending] and the system will continue to process the withdrawal order as usual.

<figure><img src="/files/3FTzEd962dSYbJWTjjdc" alt=""><figcaption></figcaption></figure>


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