# Currency in Virtual Account

When customers withdraw money from the platforms to the Virtual Account (VA), the fixed currency unit used to receive the money is VND. This amount will then be directly converted to VNDY units on the customer's VA account.

The current exchange rate between VND and VNDY is: 1 VNDY = 1 VND.

{% hint style="warning" %}
VA only allows the receipt of Vietnamese Dong (VND), other currencies when deposited will not be able to be converted to VND. Wealify recommends that customers only withdraw VND from platforms to avoid potential risks. 

Wealify will not be responsible for resolving cases where customers mistakenly deposit other currencies.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpcenter.wealify.com/english-version/wealify-virtual-account/currencies-in-wealify-virtual-account/currency-in-virtual-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.