How do I withdraw from Wealify wallet?

Wealify offers 2 withdraw solutions for customers: to Bank account & to E-Wallet account.

Withdraw to Bank Account

Definition: Withdrawal to a bank account is a method by which customers withdraw Vietnamese Dong (VND) or foreign currencies into their personal bank accounts.

Customers are required to complete KYC level 2 verification to withdraw money to their bank account.

👉 Step 1: Log into your Wealify account and click [Withdraw] in the Dashboard screen.

👉 Step 2: Choose [Bank transfer] method then click [Next].

👉 Step 3: Select the bank account you wish to withdraw to.

👉 Step 4: Enter the amount of VNDW you want to withdraw or the amount of VND/other currencies you want to receive in your bank account. Then click [Withdraw].

On this screen, you can check your VNDW balance in Wealify Wallet.

Note: The gray text below allows customers to monitor their remaining monthly limit.

The amount of VNDW withdrawn or the amount of VND received will be converted based on the default exchange rate of 1 VNDW = 1 VND and deducted by Wealify's withdrawal fee.

👉 Step 5: Check your account balance and track the status of your request on the [Transaction History] page.

• Your request will be processed, and the status will be updated to [Success] after 5-30 minutes with withdrawal of VND and 1-3 days with other foreign currencies.

• If your request is [Failed], please double-check the withdrawal information or contact the Wealify Customer Support team for assistance.

Withdraw to E-wallet Account

Definition: Withdrawal to E-Wallet is a method where customers withdraw foreign currency into their E-Wallet accounts.

Customers are required to complete KYC level 2 to start withdrawing to E-Wallet.

👉 Step 1: Log into your Wealify account and click [Withdraw] in the Dashboard screen.

👉 Step 2: Choose [E-Wallet transfer] method then click [Next].

👉 Step 3: Fill in the E-Wallet information you want to withdraw into. Or choose the E-wallet along with the currency if you added before.

👉 Step 4: Enter the amount you want to receive or the amount of VNDW you want to withdraw from your Wealify account. Then click [Withdraw].

👉 Step 5: Check your withdrawal account balance and track the status of your request in Transaction History after 5-30 minutes.

• Your request will be processed, and the status will be updated to [Success] after 5-30 minutes.

• If your request is [Failed], please double-check the withdrawal information or contact our Customer Support team for assistance.