> For the complete documentation index, see [llms.txt](https://helpcenter.wealify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.wealify.com/getting-started/dang-nhap-tai-khoan/toi-nhan-duoc-thong-bao-bi-khoa-tai-khoan-tam-thoi.md).

# Tôi nhận được thông báo bị khóa tài khoản tạm thời

Một tài khoản có thể bị khóa hoặc không thể đăng nhập được do người dùng nhập sai mật khẩu quá 5 lần hoặc Wealify phát hiện các giao dịch bất thường vi phạm Điều khoản Dịch vụ. 

Trong trường hợp này, vui lòng liên hệ Bộ phận Chăm sóc khách hàng của Wealify để được hỗ trợ.


---

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